Philips 702E fault · real before / after case photos
Is your Philips digital lock failing again? Philips 702E users often contact 101 Locksmith when the handle or lock body makes a motor sound, but the three horizontal bolts do not extend and the door cannot be locked.
One customer described it as: “Luckily I noticed before leaving. Otherwise the flat would have been left completely unsecured.” If the brand hotline cannot handle the issue immediately, or the reply is replacement only, some users prefer to return to a physical key and mechanical lock.
The key question is not just whether a lock can be fitted. It is whether the old digital-lock holes can be covered after removal. We need photos of the outside, inside, door edge and strike position before giving a reliable initial answer.
Photos help us check whether a long faceplate can cover the old holes and provide a quotation..jpeg)
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The photos show the outside panel, inside panel and door-edge lock body. This is more useful than product photos alone because it shows the visible result after installation.
The long mechanical-lock faceplate covered the original digital-lock panel area in this case.
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The inside long faceplate was also checked against the original hole positions.
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The answer depends on the actual door, lock body and previous drilling positions. We check the visible evidence first instead of promising based on brand name alone.
| Door condition | Likely handling | What to confirm |
|---|---|---|
| Higher chance of covering | The old holes fall within the new long faceplate area. | Outside and inside panel height, screw-hole spread, door-edge lock-body size. |
| Need on-site confirmation | Some holes, marks or frame positions are close to the edge of the new faceplate. | Door thickness, backset, lock centre, opening direction and strike alignment. |
| May need repair | Old holes, dents or surface damage extend beyond the faceplate coverage. | Whether patching, touch-up or other door repair is included in the quotation. |
Photos provide an initial assessment only. Final suitability is subject to the actual door and lock condition on site.
“Failed” and “no longer want to use it” are different needs. Do not assume removal is required for every battery or single-fault issue.
Suitable when the digital lock is not operating correctly or you cannot enter the property.
Suitable if the household still needs PIN, fingerprint or remote functions.
Suitable if you clearly no longer want electronic functions and accept active key locking.
Send the outside, inside, door-edge lock body and strike position. If possible, also provide the digital-lock brand/model, door thickness and district. Avoid showing key cuts or address details.
The following details are confirmed from this case. Suitability for your door should not be inferred from brand name or this case alone.
Send door photos for a first compatibility assessment. We confirm the lock body, hole positions and door type before arranging installation, avoiding unnecessary door work.
Check compatibility before work
WhatsApp photo assessment Call 66 101 101Photos help with initial communication. The final plan depends on the actual door and lock condition on site.
